USA Hostels Hollywood, San Francisco, San Diego, and Las Vegas
 
 
 
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FAQs

Following are the answers to the most frequently asked questions that apply to all our hostels. If you don't find the answer you are looking for here, then click on the individual hostel link to get the answers to questions specific to that hostel.


Hollywood FAQs
Las Vegas FAQs
San Diego FAQs
San Francisco FAQs

General

Q: What is a hostel anyway?

A: Traditionally, hostels offer affordable accommodations for people traveling internationally on a tight budget. Accommodation is usually in dorm rooms, which may have a bath in the room or down the hall. While hostels are a cheaper alternative to hotels that’s not the only reason travelers, especially young travelers, have been using them for years.

Hostelling is a great way to meet other travellers and learn about the places you’re visiting from people who have already been there. Beyond that, as hostels are becoming more popular, they are varying more and more. At USA Hostels we have both dorm and private rooms, include bed linens and daily pancake breakfast in the cost of your stay, and do not have curfews. For more specifics about hostelling with us, keep reading!
Q: Why do you have such strict check-in requirements?

A: We run our hostels in order to serve international and domestic budget-conscious travelers. We require a passport, out-of-state driver's license or out-of-state college ID to ensure that we are, in fact, serving this group.Unfortunately, we cannot accommodate in-state residents, or relocaters, because we know they have many other accommodation options. That said, if we were about following all of the rules all of the time, we wouldn’t be working at a hostel. If you feel like you actually fit into our target group even though you don’t have the required check-in documents, please contact us and we’ll see if we can make an exception.
Q: Do your prices include taxes and breakfast?

A: Yes! Our prices include all taxes, all-you-can-make pancakes every morning and coffee and tea all day. Prices also include bed linens.
Q: Do you have lockers in the rooms?

A: We have lockers in all of our dorm rooms big enough for a large backpack. In addition, each has a powerpoint inside so you can charge up your cell phone or laptop securely. The lockers are free but you need to use your own lock. If you don’t have a lock you can purchase one at our reception desk.
Q: Is there a curfew?

A: No! We aren't keeping tabs on you - you can stay out experiencing the nightlife until the wee hours, but we ask that you are quiet when you return and not disturb other guests.
Q: What can I do with my gear after checkout?

A: You can store your luggage in our day storage for free after checking out. Just be sure to pick it up before 10 pm.
Q: Do I need a membership to stay at your hostels?

A: No membership is required to stay at our hostels.
Q: I want to send a package to the hostel, what do I need to do to make sure I get it?

A: Please make sure the person addressing the package puts:
Please Hold For: (Your name) Arrival Date: (Date you are arriving)
Q: Are the private room prices by the person or the room?

A: Private room prices are listed by the room. So if you are one person or two people it is the same price. Our private rooms cannot sleep more than two people except in the Las Vegas location which has rooms that can sleep four.
Q: What time is check out?

A: Check out is 10 am in Hollywood, San Diego and San Francisco. In Las Vegas you get to sleep in later as check out is 11 am.

Late checkouts may lose their security deposit.
Q: What time is check in?

A: If a dorm bed is available when you arrive, you can check in right away. Otherwise you have to wait until 11 am (which is still a lot earlier than most hostels!)

Check in for private rooms is 2 PM unless a cleaned room is available earlier.
Q: Is there somewhere secure I can charge up my laptop/camera/cell phone?

A: Yes! We have installed power points inside our guest lockers at all our locations. Be sure to lock your electronics inside the locker to secure them. If you don't have your own lock, you can buy one at reception.
Q: Do I have to bring my sleeping bag?

A: No! We provide linens, a blanket and a pillow. We also have bath towels available for a small fee. We actually do not allow sleeping bags in the rooms.
Q: Do you give student discounts?

A: You can get $1 off per night if you have one of the following cards: ISIC, IYTC, VIP, BUNAC, Nomads or a Gap Year MasterCard.
Q: Do you have wireless internet?

A: Yes, we do! If you’re traveling with a laptop you can connect to our wireless network for free!
Q: What is your cancellation policy?

A: Cancellations must be made before 6:00 p.m. the day prior to your day of arrival. If you do not show up for your reservation, or you cancel after this time, your credit card will be charged for each bed or private room reserved for the first night of your booking.
General

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